Customer Testimonials
The service department did a really good job. They were very knowledgeable about the issue .
This dealership provides a quality service and was as good as it’s ever been.
Walk in oil change makes it easy to go when yo can. Did not wait long and good friendly customer service. We definitely recommend this dealer!
Service was amazing and super quick. They went above and beyond to make sure I was happy with everything.
Friendly environment that provided expert service quickly. The staff were able to help me efficiently.
Excellent service from checking in to getting your keys back. Every service advisor I’ve had has been great.
Great service and fast as usual. Staff is very helpful and will to do what it takes.
They always make my visit good and easy never a hassle. Great staff always nice and easy to talk with
Friendly staff & service was fine, place was clean & waiting area was decent. Overal good experience.
The service department was great! They got me in when I realized my oil was very low and also checked on another issue for me and resolved it!
They make appointments as soon as possible and work with your schedule. Service. Was efficient.
Great service, polite staff my jeep is always ready when promised. Location is great too!
Excellent customer service from drop off to pick up! My only issue that my driver side door and center console had either grease or some other black smears on them. I had just cleaned the inside my car on Sunday.
They have always been friendly & ready to help. They try to get whatever problem I hand over to them & try to get it fixed for me. If I wait for my vehicle, they check to make sure I'm okay. If it's going to take to long they see that I have a way to get home. All in all I think they do an excellent job. No matter who I talk to, they have been helpful & professional. People ask me why I bring it here, & I say they always treat right .
Great service, with friendly, attentive staff. Easy to schedule appointments or their express lane is great for walk-in service
Bri kept me informed of the progress and Adam did a great job on my vehicle. Both were very pleasant and I would definitely recommend their service to everyone!
Great buying experience. Parker was an awesome salesman to deal with. Definitely recommend this dealership.
CS Rep was wonderful; very pleasant and explained the expected time of wait, package options, recall issue that would be resolved, and even gave me a progress report. I hope to meet with her again next time I visit 🙂
Great service. Everyone was friendly and the service was efficient. Will come back to this service center in the future!
I’m very happy with the service, and how everyone makes you feel appreciated as a customer
Great dealership. Excellent customer service. Great service department. Everything was done quickly. Highly recommend this dealership.
We’ve had a great experience leasing our last 2 cars from here — Chris was great!
Prompt, friendly, courteous. Job well done as usual . I highly recommend them to everyone . Actually a friend bought from them too because of my recommendation.
Chris worked so hard to get me my dream Jeep! I will be sending everyone to Diehl!
The cashier Brenna is the best, she goes above and beyond the call, she wants to make sure that you are happy before you leave and then after! I would buy a car from her for sure- but I know she doesn’t sell cars- she deserves the best!
The salesman Frank was great. the adviser was great with all the paper work . I was disappointed that I had to pay for the car inspection. I just did the same thing at another dealer and there was no charge.
I went for the express oil change and a tire rotation. I was greeted by Bob, who took care of everything. The job was done in a bit over an hour, and everything is fine.
They did a wonderful job I'll keep going back to you guys and tell my friends about you
All personnel were friendly and work was done as promised. It was raining and they brought the car inside for me.
Tom and Kevin always great whenever I need to bring my vehicle for service. Do I really need to type one more word for the 15 word minimum? I guess so.
Great customer service and communication. Thanks especially to Bob at Diehl Robinson in service. Always goes out of his way to make sure I'm a happy customer.
service was very fast everyone was very nice and took great care of my truck.
I initially brought my renegade in to have the air conditioning charged. There were some issues afterward and my sincere thanks to Bob Wolford for his understanding and outstanding customer service. Bob personally handled the situation and I don’t have enough positive words to describe the experience I had, all thanks to Bob Wolford. I always feel that employees are the biggest asset to any corporation and Bob is certainly an asset to Diehl.
Justin is the nicest young man, he really puts his heart and soul in his work. Always willing to go the extra mile.
The service people were great to work with It took the part’s department forever to get my parts
I was provided great service and didn't wait too long for my oil change. Quick and painless process with very kind service
This dealership was very professional. The girls was very kind & helpful and the service techs did a great job on my Jeep.
Always a pleasant experience, in and out quickly with excellent service. Makes returning business an easy decision.
Very accommodating to my busy schedule. Even though I was only there for routine maintenance,they were able to clean my car. I have a super busy schedule, so this was a very big help.!
Always take care of us and go above and beyond. We drive up from Steubenville because of the service, even for just simple oil changes.
The service was terrific, the people were the best,especially the gentleman that drove me home while my car was being repaired. Had a great personality and was very sympathetic to my problem with my car. I would refer anyone to this dealership, They are the best, I think the mans name was John...
Very nice people at this dealer, jess my service was extremely nice and speedy about calling to update me about my jeep
great service. Logan called me throughout the day and kept me updated…I felt informed
The cashier is extremely nice! The service department is busy but found the time to fit me in, which was awesome! I would recommend Diehl
Brenna was great. Bob, Kevin and their crew are always great as well. All good.
Tom and Kevin are great , they make it a wonderful experience to go there for service.
Salesman Parker Gazda was great very knowledgeable and courteous everyone treated me courteously and the y are taking care of any issues I had
Clean, everyone was so helpful especially Chris Kirk. He helped me get the best deal.
I took my car in for inspection and waited. Super fast and courteous! Definitely recommend Diehl!
Ben was awesome to work with! Even stayed over after closing to help us. We will definitely be returning with our business.
Customer service was great I got an appointment right away, they diagnosed and addressed the issue in a timely manner and completed my service with contact communication the entire time they were servicing my vehicle.
Everything was great. Everyone was professional. We had a good experience at this location.thanks!
Dean was very helpful and got me in my new vehicle quickly at the right price
Easy to make an appointment , full inspection and emissions in under an hour. Pleasant waiting area! Very nice staff!
This was a very good experience. The people there were vey Nice folks. Everything worked out great.
The dealership has always been helpful and the service staff are great people to work with.
ALL THE SERVICE PEOPLE ARE GREAT TOP OF THE LINE EVERY TIME I BRING MY VEHICLE IN THEY TREAT ME AS IF IM THE HIGHEST SPENDING CUSTOMER AND MY NEEDS COME BEFORE ANY OTHERS AT THAT MOMENT WHICH IS GREAT CUSTOMER SERVICE THEY ALSO SAY HEY HOW ARE YOU TODAY AS SOON AS ANYONE COMES UP INTO SERVICE AREA
Jess was very helpful in setting up my appointment and getting me a ride home when it turned out the repair was going to take longer than originally expected. The tech did the recall leaving no hint of anything having been disturbed and my car was returned in the same pristine condition it was in when I dropped it off. Very pleasant experience.
Logan has been extremely helpful and continues to do so as we determine the best way to get the issues with my truck sorted out.
I like Diehl and the way they get you in and out with no appointment for oil change and tire rotation great idea
Parker and every aspect of the dealership went above and beyond for our purchase. Parker even came in on his day off. They put a rush on getting the vehicle ready for me. Great experience!
Efficient helpful and knowledgeable staff for what I needed. Also made sure warranty was used when able
I don't have nothing bad to say about the service department very helpful and excellent service
I was very happy with the service and courtesy of the entire staff at Diehl.
Absolutely wonderful! This is my second vehicle that I am leasing from Diehl and I love my Jeep! My experience has been nothing but positive. From the sales guys,(shout out to Q!) to Bri in the service department, everyone has been exceptional. I will always recommend Diehl to my friends and family!
Professional, friendly, efficient. An overall good experience. Much better than some of the other dealers I have been to.
I was taken care of within one minute of entering the building and was greeting by one of the schedulers. He scheduled my appointment when it was convenient for me. Repair was made quickly on the scheduled day and was very pleased
Logan was excellent I will definitely come back to Diehl to get my truck fixed
Had a problem with my washer fluid pump. They diagnosed the problem as a loose connection and tightened it at no charge. Plus, it was easy to make the appointment and they completed an oil change and tire rotation sooner than I expected.
Isaiah and his team did an amazing job detailing our car. It looks better that the day we bought it.
Great people super helpful. Wouldn’t take my Jeep anywhere else. They do there best to get you in and out
Everything is good here. Service Advisor Tom Richardson is great. Got all of my vehicles from Diehl. Everyone is nice. My dogs even love going here.
Excellent service. Service advisor, Jessica Hertel was top notch. Excellent. Couldn’t have been better
It started with a check engine light on my jeep jk, took it to a local auto shop they charged me $98.00 to run diagnostics on it and did nothing told me take it to a dealer. I took it to Diehl in Robinson they ran diagnostic found problem and fixed it for free. One week later took it back for inspection was very pleased with service and got Ducked in the process. Will return in future.
Very helpful and kind they did everything to make sure my warranty was use and covered
Ben Sweeney took care me. Ben was very helpful with making sure I understood everything. I would recommend him to everybody.
I bought my Jeep there new. The sales person was professional and knowledgeable. After that any service I needed was easy to schedule. If repairs were needed I was given an explanation and cost. Decisions were left up to me. Work done has been excellent!
Great crew very polite great work honest people won't take my 21 compass anywhere eles
They got me in within 15 minutes from when I arrived. Oil and tire rotation took about 45 minutes or so. Once they brought the vehicle around it sat out front for a while before they got my paperwork done, but there was a lot of activity at the service counters.
This was the second vehicle bought at your dealership and everybody is always friendly and knowledgeable. This visit was just as good as the one four years ago.
This is the first time I used them for a repair and all went as planned except it took longer then they thought
I leased a new 2023 Jeep Compass. The entire staff is amazing. JJ went above and beyond in helping me make a great decision! Que and Mike in Finance were friendly and very helpful. This is my third lease with Diehl.
I was very impressed with the how professional everyone was the service person I dealt with (sorry I forgot his name) was excellent. He took his and explained everything to me I was very satisfied. Also the salesman Parker was very professional when I bought my new jeep on 4/30/23. I was not looking to buy a new car at this time I brought my 2017 jeep up for an oil change. But after my wife had a discussion with Parker, we were looking at new cars. He was very convincing and he convinced us that we should buy a new jeep. ...
Parker was amazing! He made the whole process very easy and had great knowledge on everything. I would highly recommend him to anyone!
Sales and service have been great for years which is why I keep buying cars at Diehl.
Excellent employees, that were straight forward, knowledgable, and very friendly. I highly recommend this dealership. Dean Greer was my salesman and went above and beyond with the whole process.
Great attitude and treated you like family I arrived a little early and they open door and took care of me
Out of the blue, my RAM would not start. It was towed there on the weekend. I was totally amazed that the starter motor was replaced in just 1 day. Thanks for an excellent experience.
Very welcoming, service was fast and precise. From now on I’ll always come here for any need
Friendly, on time and did what they said they would at the price promised. Fifteen
Took some time to get oil changed even though they noted there was no one else waiting.
Worked with Ben Sweeney. I was very impressed with the way everything was handled. I would recommend others to shop there. I would give him 5 stars.
Excellent service as always! They take care of every problem down to the smallest details! Will go back always
Was excellent service and took a little while but only one guy working. Very friendly
I like everything about Diehl, fast and friendly service!! Everything for the sale of the vehicle to having it serviced was a pleasurable experience! Very knowledgeable staff!!
Great people great service. My experience is always top notch at Deihl of Robinson. Thank you
Rod is a great salesman and took care of everything I needed. Avi was great in working on my vehicle.
Service staff is great
The service department was fantastic. Nick is the man.