Customer Testimonials

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DealerRater Jun 2, 2023

The service department did a really good job. They were very knowledgeable about the issue .

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DealerRater Jun 2, 2023

This dealership provides a quality service and was as good as it’s ever been.

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DealerRater Jun 2, 2023

Walk in oil change makes it easy to go when yo can. Did not wait long and good friendly customer service. We definitely recommend this dealer!

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DealerRater Jun 2, 2023

Service was amazing and super quick. They went above and beyond to make sure I was happy with everything.

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DealerRater Jun 2, 2023

Friendly environment that provided expert service quickly. The staff were able to help me efficiently.

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DealerRater Jun 1, 2023

Excellent service from checking in to getting your keys back. Every service advisor I’ve had has been great.

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DealerRater Jun 1, 2023

Great service and fast as usual. Staff is very helpful and will to do what it takes.

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DealerRater Jun 1, 2023

They always make my visit good and easy never a hassle. Great staff always nice and easy to talk with

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DealerRater Jun 1, 2023

Friendly staff & service was fine, place was clean & waiting area was decent. Overal good experience.

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DealerRater Jun 1, 2023

The service department was great! They got me in when I realized my oil was very low and also checked on another issue for me and resolved it!

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DealerRater Jun 1, 2023

They make appointments as soon as possible and work with your schedule. Service. Was efficient.

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DealerRater Jun 1, 2023

Great service, polite staff my jeep is always ready when promised. Location is great too!

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DealerRater Jun 1, 2023

Excellent customer service from drop off to pick up! My only issue that my driver side door and center console had either grease or some other black smears on them. I had just cleaned the inside my car on Sunday.

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DealerRater Jun 1, 2023

They have always been friendly & ready to help. They try to get whatever problem I hand over to them & try to get it fixed for me. If I wait for my vehicle, they check to make sure I'm okay. If it's going to take to long they see that I have a way to get home. All in all I think they do an excellent job. No matter who I talk to, they have been helpful & professional. People ask me why I bring it here, & I say they always treat right .

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DealerRater May 31, 2023

Great service, with friendly, attentive staff. Easy to schedule appointments or their express lane is great for walk-in service

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DealerRater May 31, 2023

Bri kept me informed of the progress and Adam did a great job on my vehicle. Both were very pleasant and I would definitely recommend their service to everyone!

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DealerRater May 31, 2023

Great buying experience. Parker was an awesome salesman to deal with. Definitely recommend this dealership.

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DealerRater May 30, 2023

CS Rep was wonderful; very pleasant and explained the expected time of wait, package options, recall issue that would be resolved, and even gave me a progress report. I hope to meet with her again next time I visit 🙂

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DealerRater May 29, 2023

Great service. Everyone was friendly and the service was efficient. Will come back to this service center in the future!

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DealerRater May 29, 2023

I’m very happy with the service, and how everyone makes you feel appreciated as a customer

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DealerRater May 29, 2023

Great dealership. Excellent customer service. Great service department. Everything was done quickly. Highly recommend this dealership.

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DealerRater May 28, 2023

We’ve had a great experience leasing our last 2 cars from here — Chris was great!

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DealerRater May 28, 2023

Prompt, friendly, courteous. Job well done as usual . I highly recommend them to everyone . Actually a friend bought from them too because of my recommendation.

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DealerRater May 28, 2023

Chris worked so hard to get me my dream Jeep! I will be sending everyone to Diehl!

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DealerRater May 28, 2023

The cashier Brenna is the best, she goes above and beyond the call, she wants to make sure that you are happy before you leave and then after! I would buy a car from her for sure- but I know she doesn’t sell cars- she deserves the best!

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DealerRater May 27, 2023

The salesman Frank was great. the adviser was great with all the paper work . I was disappointed that I had to pay for the car inspection. I just did the same thing at another dealer and there was no charge.

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DealerRater May 27, 2023

I went for the express oil change and a tire rotation. I was greeted by Bob, who took care of everything. The job was done in a bit over an hour, and everything is fine.

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DealerRater May 26, 2023

They did a wonderful job I'll keep going back to you guys and tell my friends about you

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DealerRater May 25, 2023

All personnel were friendly and work was done as promised. It was raining and they brought the car inside for me.

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DealerRater May 25, 2023

Tom and Kevin always great whenever I need to bring my vehicle for service. Do I really need to type one more word for the 15 word minimum? I guess so.

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DealerRater May 25, 2023

Great customer service and communication. Thanks especially to Bob at Diehl Robinson in service. Always goes out of his way to make sure I'm a happy customer.

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DealerRater May 25, 2023

service was very fast everyone was very nice and took great care of my truck.

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DealerRater May 24, 2023

I initially brought my renegade in to have the air conditioning charged. There were some issues afterward and my sincere thanks to Bob Wolford for his understanding and outstanding customer service. Bob personally handled the situation and I don’t have enough positive words to describe the experience I had, all thanks to Bob Wolford. I always feel that employees are the biggest asset to any corporation and Bob is certainly an asset to Diehl.

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DealerRater May 24, 2023

Justin is the nicest young man, he really puts his heart and soul in his work. Always willing to go the extra mile.

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DealerRater May 24, 2023

The service people were great to work with It took the part’s department forever to get my parts

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DealerRater May 24, 2023

I was provided great service and didn't wait too long for my oil change. Quick and painless process with very kind service

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DealerRater May 22, 2023

This dealership was very professional. The girls was very kind & helpful and the service techs did a great job on my Jeep.

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DealerRater May 22, 2023

Always a pleasant experience, in and out quickly with excellent service. Makes returning business an easy decision.

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DealerRater May 21, 2023

Very accommodating to my busy schedule. Even though I was only there for routine maintenance,they were able to clean my car. I have a super busy schedule, so this was a very big help.!

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DealerRater May 21, 2023

Always take care of us and go above and beyond. We drive up from Steubenville because of the service, even for just simple oil changes.

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DealerRater May 21, 2023

The service was terrific, the people were the best,especially the gentleman that drove me home while my car was being repaired. Had a great personality and was very sympathetic to my problem with my car. I would refer anyone to this dealership, They are the best, I think the mans name was John...

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DealerRater May 21, 2023

Very nice people at this dealer, jess my service was extremely nice and speedy about calling to update me about my jeep

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DealerRater May 21, 2023

great service. Logan called me throughout the day and kept me updated…I felt informed

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DealerRater May 20, 2023

The cashier is extremely nice! The service department is busy but found the time to fit me in, which was awesome! I would recommend Diehl

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DealerRater May 20, 2023

Brenna was great. Bob, Kevin and their crew are always great as well. All good.

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DealerRater May 20, 2023

Tom and Kevin are great , they make it a wonderful experience to go there for service.

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DealerRater May 19, 2023

Salesman Parker Gazda was great very knowledgeable and courteous everyone treated me courteously and the y are taking care of any issues I had

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DealerRater May 19, 2023

Clean, everyone was so helpful especially Chris Kirk. He helped me get the best deal.

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DealerRater May 19, 2023

I took my car in for inspection and waited. Super fast and courteous! Definitely recommend Diehl!

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DealerRater May 18, 2023

Ben was awesome to work with! Even stayed over after closing to help us. We will definitely be returning with our business.

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DealerRater May 17, 2023

Customer service was great I got an appointment right away, they diagnosed and addressed the issue in a timely manner and completed my service with contact communication the entire time they were servicing my vehicle.

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DealerRater May 16, 2023

Everything was great. Everyone was professional. We had a good experience at this location.thanks!

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DealerRater May 16, 2023

Dean was very helpful and got me in my new vehicle quickly at the right price

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DealerRater May 14, 2023

Easy to make an appointment , full inspection and emissions in under an hour. Pleasant waiting area! Very nice staff!

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DealerRater May 14, 2023

This was a very good experience. The people there were vey Nice folks. Everything worked out great.

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DealerRater May 14, 2023

The dealership has always been helpful and the service staff are great people to work with.

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DealerRater May 14, 2023

ALL THE SERVICE PEOPLE ARE GREAT TOP OF THE LINE EVERY TIME I BRING MY VEHICLE IN THEY TREAT ME AS IF IM THE HIGHEST SPENDING CUSTOMER AND MY NEEDS COME BEFORE ANY OTHERS AT THAT MOMENT WHICH IS GREAT CUSTOMER SERVICE THEY ALSO SAY HEY HOW ARE YOU TODAY AS SOON AS ANYONE COMES UP INTO SERVICE AREA

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DealerRater May 14, 2023

Jess was very helpful in setting up my appointment and getting me a ride home when it turned out the repair was going to take longer than originally expected. The tech did the recall leaving no hint of anything having been disturbed and my car was returned in the same pristine condition it was in when I dropped it off. Very pleasant experience.

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DealerRater May 13, 2023

Logan has been extremely helpful and continues to do so as we determine the best way to get the issues with my truck sorted out.

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DealerRater May 13, 2023

I like Diehl and the way they get you in and out with no appointment for oil change and tire rotation great idea

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DealerRater May 13, 2023

Parker and every aspect of the dealership went above and beyond for our purchase. Parker even came in on his day off. They put a rush on getting the vehicle ready for me. Great experience!

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DealerRater May 13, 2023

Efficient helpful and knowledgeable staff for what I needed. Also made sure warranty was used when able

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DealerRater May 13, 2023

I don't have nothing bad to say about the service department very helpful and excellent service

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DealerRater May 13, 2023

I was very happy with the service and courtesy of the entire staff at Diehl.

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DealerRater May 13, 2023

Absolutely wonderful! This is my second vehicle that I am leasing from Diehl and I love my Jeep! My experience has been nothing but positive. From the sales guys,(shout out to Q!) to Bri in the service department, everyone has been exceptional. I will always recommend Diehl to my friends and family!

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DealerRater May 12, 2023

Professional, friendly, efficient. An overall good experience. Much better than some of the other dealers I have been to.

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DealerRater May 12, 2023

I was taken care of within one minute of entering the building and was greeting by one of the schedulers. He scheduled my appointment when it was convenient for me. Repair was made quickly on the scheduled day and was very pleased

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DealerRater May 12, 2023

Logan was excellent I will definitely come back to Diehl to get my truck fixed

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DealerRater May 11, 2023

Had a problem with my washer fluid pump. They diagnosed the problem as a loose connection and tightened it at no charge. Plus, it was easy to make the appointment and they completed an oil change and tire rotation sooner than I expected.

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DealerRater May 11, 2023

Isaiah and his team did an amazing job detailing our car. It looks better that the day we bought it.

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DealerRater May 11, 2023

Great people super helpful. Wouldn’t take my Jeep anywhere else. They do there best to get you in and out

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DealerRater May 11, 2023

Everything is good here. Service Advisor Tom Richardson is great. Got all of my vehicles from Diehl. Everyone is nice. My dogs even love going here.

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DealerRater May 11, 2023

Excellent service. Service advisor, Jessica Hertel was top notch. Excellent. Couldn’t have been better

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DealerRater May 11, 2023

It started with a check engine light on my jeep jk, took it to a local auto shop they charged me $98.00 to run diagnostics on it and did nothing told me take it to a dealer. I took it to Diehl in Robinson they ran diagnostic found problem and fixed it for free. One week later took it back for inspection was very pleased with service and got Ducked in the process. Will return in future.

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DealerRater May 10, 2023

Very helpful and kind they did everything to make sure my warranty was use and covered

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DealerRater May 10, 2023

Ben Sweeney took care me. Ben was very helpful with making sure I understood everything. I would recommend him to everybody.

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DealerRater May 9, 2023

I bought my Jeep there new. The sales person was professional and knowledgeable. After that any service I needed was easy to schedule. If repairs were needed I was given an explanation and cost. Decisions were left up to me. Work done has been excellent!

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DealerRater May 8, 2023

Great crew very polite great work honest people won't take my 21 compass anywhere eles

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DealerRater May 8, 2023

They got me in within 15 minutes from when I arrived. Oil and tire rotation took about 45 minutes or so. Once they brought the vehicle around it sat out front for a while before they got my paperwork done, but there was a lot of activity at the service counters.

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DealerRater May 8, 2023

This was the second vehicle bought at your dealership and everybody is always friendly and knowledgeable. This visit was just as good as the one four years ago.

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DealerRater May 8, 2023

This is the first time I used them for a repair and all went as planned except it took longer then they thought

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DealerRater May 8, 2023

I leased a new 2023 Jeep Compass. The entire staff is amazing. JJ went above and beyond in helping me make a great decision! Que and Mike in Finance were friendly and very helpful. This is my third lease with Diehl.

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DealerRater May 7, 2023

I was very impressed with the how professional everyone was the service person I dealt with (sorry I forgot his name) was excellent. He took his and explained everything to me I was very satisfied. Also the salesman Parker was very professional when I bought my new jeep on 4/30/23. I was not looking to buy a new car at this time I brought my 2017 jeep up for an oil change. But after my wife had a discussion with Parker, we were looking at new cars. He was very convincing and he convinced us that we should buy a new jeep. ...

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DealerRater May 7, 2023

Parker was amazing! He made the whole process very easy and had great knowledge on everything. I would highly recommend him to anyone!

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DealerRater May 7, 2023

Sales and service have been great for years which is why I keep buying cars at Diehl.

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DealerRater May 7, 2023

Excellent employees, that were straight forward, knowledgable, and very friendly. I highly recommend this dealership. Dean Greer was my salesman and went above and beyond with the whole process.

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DealerRater May 7, 2023

Great attitude and treated you like family I arrived a little early and they open door and took care of me

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DealerRater May 7, 2023

Out of the blue, my RAM would not start. It was towed there on the weekend. I was totally amazed that the starter motor was replaced in just 1 day. Thanks for an excellent experience.

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DealerRater May 6, 2023

Very welcoming, service was fast and precise. From now on I’ll always come here for any need

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DealerRater May 6, 2023

Friendly, on time and did what they said they would at the price promised. Fifteen

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DealerRater May 5, 2023

Took some time to get oil changed even though they noted there was no one else waiting.

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DealerRater May 5, 2023

Worked with Ben Sweeney. I was very impressed with the way everything was handled. I would recommend others to shop there. I would give him 5 stars.

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DealerRater May 5, 2023

Excellent service as always! They take care of every problem down to the smallest details! Will go back always

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DealerRater May 5, 2023

Was excellent service and took a little while but only one guy working. Very friendly

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DealerRater May 4, 2023

I like everything about Diehl, fast and friendly service!! Everything for the sale of the vehicle to having it serviced was a pleasurable experience! Very knowledgeable staff!!

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DealerRater May 4, 2023

Great people great service. My experience is always top notch at Deihl of Robinson. Thank you

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Facebook Jul 30, 2021

Rod is a great salesman and took care of everything I needed. Avi was great in working on my vehicle.

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Google Jul 29, 2021

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Google Jul 27, 2021

Service staff is great

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Facebook Jul 23, 2021

The service department was fantastic. Nick is the man.


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